Texas Consumer Complaint and Recovery Fund Notice
Pursuant to Sections 156.004(b) and 156.102 of the Residential Mortgage Loan Company Licensing and Registration Act, Chapter 156, Texas Finance Code, Rate Drop Mortgage LLC (NMLS# 2826847) hereby notifies consumers of the following:
Consumers wishing to file a complaint against Rate Drop Mortgage LLC or a licensed residential mortgage loan originator sponsored by Rate Drop Mortgage LLC should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705.
Complaint forms and instructions may be downloaded and printed from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim.
For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov.
Licensing Information
Rate Drop Mortgage LLC — NMLS# 2826847
Joe Martinez, Loan Officer — NMLS# 225536
You may verify our licensing information at NMLS Consumer Access: www.nmlsconsumeraccess.org.