Safeguarding our customers’ privacy is very important to us. As we continue to improve and expand our services, we recognize our customers’ need and desire to preserve their privacy and confidentiality. We have adopted standards that help maintain and preserve the confidentiality of customers’ nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.
Information We Collect
We maintain physical, electronic and procedural safeguards designed to protect your personal information. We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law. We collect nonpublic personal information about you from the following sources: information we receive from you on applications or other forms, over the telephone, in face-to-face meetings, and via the Internet (such as your name, address, telephone number, and financial information); information about your transactions with us or others; information we receive from a consumer reporting agency; and information from employers and others to verify information you have given to us.
Opt-In and Opt-Out Procedures
To receive text messages from Rate Drop Mortgage, users must explicitly opt in by providing their consent, such as by submitting a form on our website. You can also opt in by texting “JOIN” to (915) 276-7629. Standard messaging rates may apply. Users can opt out of receiving text messages at any time by texting “STOP”.
Information Collection
We collect users’ phone numbers for the purpose of sending text messages related to mortgage services. Additionally, we may collect other personal information necessary for providing mortgage services, such as contact details and financial information.
Purpose of Messaging
Our text messages are intended to provide updates on mortgage applications, reminders for appointments, and other relevant communications related to mortgage services offered by Rate Drop Mortgage.
Data Sharing
We do not share mobile information collected for text messaging with third parties or affiliates for marketing or promotional purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand where our visitors are coming from. This may include analytics tools such as Google Analytics. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website. We do not use cookies or tracking data to share SMS opt-in information with third parties.
Security Measures
We employ various security measures to protect personal information collected through text messaging, including encryption, access controls, and other safeguards.
Information We Disclose
Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law. By submitting data on our website, you provide explicit consent to transmission of data collected on the website. We treat data as confidential within our firm and require strict adherence by all our employees to data protection and confidentiality policies. Our website may contain links to other sites that are not governed by this privacy statement.
Your Rights
By using our text messaging services, you consent to the collection, use, and sharing of your information as described in this privacy policy. You may update your information or unsubscribe from communications at any time by contacting us using the information below.
Questions
If you have any questions or concerns about the integrity of your account information, or any other aspect of our business operations, please contact us:
Rate Drop Mortgage
Attention: Compliance Officer
2829 Montana Suite L116
El Paso, Texas 79903
(915) 276-7629
joe@ratedropmortgage.com